Per my request, Jarad ordered the OEM part. While I anticipated a couple of weeks before the part would come in, I was very happy to get Jarad’s call saying the part was being sent via priority freight and we quickly got the service scheduled. It only took one week to get the job done👍.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Camp Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
Jared was great and very personable. My issues are with the vehicle I bought. I can't help but feel swindled due to the fact that I have only had my car for a year, but have had to bring it in numerous times totalling about three months where I didnt have my car, and thousands of dollars more in repairs to what I was told was a beautifully working car. So I wont be recommending Camp to any of my friends or family, or really anyone for that matter.
Jonathan, we would like to thank you for your kind words. Our entire team will appreciate this feedback. Camp Chevrolet prides ourselves on how we treat our customers and reviews like yours help us to make sure that we're meeting our standards. We look forward to seeing you for your next service visit!
Two things were good: 1. You fixed the issue 2. You provided free transportation while I left my car for service. However you didn't bother put air on one the tires that was needed. I would say this a poor customer service.
We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. We want to research your situation and discuss options to make things right. Please contact our team at your earliest convenience so we can work on a solution.
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
It is great to hear that our staff at Camp Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Brad, thank you for taking the time to write about your experience at our dealership. All of us at Camp Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!