Customer Reviews

I was never told my car was in the “Training Schedule” until 2 hours into my appointment. I was told originally 45 minutes. I had an appointment elsewhere at 11 that I was late for. Ended up using the Uber service at that point, but didn’t know about that either up front.

Camp has the most amazing team!

Service was quick and Aaron Murrell was a fantastic, informative service advisor.

Very friendly on time

Very friendly and helpful. Did everything they said they would do

Excellent service experience!

This was the worst experience I have had in all the times I have been coming to Camps for service. I had made an appointment on line for Tuesday, July 30th at 9:00am. When I checked in at 8:45 am I was told that I did not have an appointment but they may be able to squeeze me in but would not be able to do all the requested work. I wish I had got this service persons name but I was so disgusted, I returned home and printed out one of 3 appointment reminders I received and returned to the service dept. This time I got Aaron Murrel to help me. After seeing my appointment reminder, he went into the back room and when he returned he said he was sorry for the confusion and he would get me in asap and there would be no charge for the lube, oil and filter. I left my truck there and was picked up by my wife to run some errands. Aaron called me to say the tech suggested I have a brake fluid flush and new brake fluid, I gave him the OK. A couple hours later he called to say my vehicle was ready. When I arrived Aaron went over the paper work with me and I noticed that they put standard motor oil in. Since I have been having this truck serviced at camps since I purchased it in 2014 I asked if he had pulled up the trucks history. If he had he would have seen that I have always used Dexos synthetic oil. He offered to change it and I agreed to wait. About 30-45 minutes later it was completed. When I got in the truck the window was down and I noticed there were oil finger prints all over the driver's side door panel but by this time I just want to go home so I left the dealership. When I got home it was then that I noticed that the lube, oil and filter that was supposed to be no charge for was in fact on the invoice. The service department at Camp's has always been a bright spot for my silverado and the service I have received in the past is the main reason we purchased our new Cadillac there last year. I hope this service is now not the normal or we will be looking for a different dealer in the future. Since I sent this email to Sara ( service assistant ), I received an email from Ken Koon on behalf of the dealership. He apologized and also said my next lube, oil and filter service would be at no charge and also offered me a free mini detail for my vehicle. Thank you Ken for doing the right thing.

Oil change went smooth. Wish they would vacuum and/or wash windows like super lube does. Good visit otherwise.

It was great.

Aaron was friendly and helpful with getting a ride home and calling me when my car was ready to pick up. I will come back for future service when it is needed.

everyone was great thank you

Relaxing, quick service great customer service

Very happy with it

Camp has fast, friendly service. It is always such a pleasure to do business with them. If you need a ride home they don't hesitate to get you set up with a driver. And if you decide to wait, their waiting area is top notch, with coffee and popcorn and a large TV to watch!

Service person checking me in was very helpful and also my truck was ready ahead of the scheduled time. All in all a good experience.

Could have been a disaster due to my own stupidity but i shut it down and you were able to fix it. Might have seemed expense but not new engine expensive

We had a wonderful time at your dealership! Please keep up the great work

Felt good about my purchase. All the folks I worked were very courteous and professional

Please note that my car is the SS, not a Caprice, not a Impala... JUST THE SS.

We were really pleased with our service. Service was very efficient and done in a timely manner. The service guy was very friendly and helpful. Very good experience