Our sales representative Cody was six days new and it was apparent. That said, he was very attentive and motivated. The dealership did not have the car we were looking for so Cody decided to look in the back where newly received cars were kept. Boom, we found an exact match that met our needs. Great job Cody. Everyone was friendly but and had great attitudes. Problem was that the dealership still runs on the good guy/bad guy, behind the door negotiating. I spent a total of nine hours waiting and jumping through hoops. Way to old school method of selling a car.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 381-2970 to discuss your concerns, as your satisfaction is of utmost importance to us.
Thomas - thank you for taking the time to write about your experience at our dealership. All of us at Camp Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Simple oil change and tire rotation. Short time frame, mike Travis had a Lyft available to me to get downtown and back, I saved me quite a bit of time and I cannot thank Camp enough for the courtesy shuttle. Overall a ten star experience
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
Kimberly, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Camp Chevrolet, we value our customers and we look forward to seeing you soon.